Build an organization of great teams.

Powerful tools for teams.

Team Checkout

Product team in Commerce ·

  • Sam JensenProduct leadTeam administrator
  • Aisha KhanEngineer
  • Mateo OrtegaEngineer
  • Lin ParkDesigner
  • Tomasz WójcikEngineer
  • Rachel BrownProduct manager
  • Emeka NwosuEngineer
  • Jana DvořákTest engineer

Team health

Goals and purpose
Roles and responsibilities
Decision-making
Feedback culture
Psychological safety
Meeting culture
Open · 5 of 8 answered

Dependencies

Team contract

Strengths

OKRs

  • Checkout conversion above 70%
    Drop-off at payment under 8%
    Mobile checkout under 60 seconds
    Guest checkout shipped
  • Everyone can release on their own
    All eight have shipped to production
    Release checklist written down
  • No surprises from Payments
    Shared on-call rota agreed
    Failed payments under 1%

A systemic understanding of your organization.

Who depends on whom, where it flows, and where it's stuck. The basis for better collaboration between teams, and for org design that follows how work actually moves.

CheckoutGrowthSearchCatalogMobileIdentityPaymentsInfrastructureObservabilitySecurityComplianceSupportCustomersuccessSolutionsMarketingAnalyticsData platformMachinelearning

Understand how your organization is doing.

Team health, month by month.

Every team answers the same six areas every few weeks. The organization sees how each area moves over the months.

Health

Decision-making has fallen more than any other area since May.
Psychological safety has been the highest area every month.
Meeting culture was the lowest area in most months.
‹ Earlier
May14 teams
June15 teams
July9 teams
August15 teams
September16 teams
October12 teams
Goals and purpose7.67.87.17.98.08.3
Roles and responsibilities7.07.26.87.17.67.7
Decision-making7.57.06.26.05.45.1
Feedback culture6.36.46.16.97.07.2
Psychological safety8.48.58.28.68.78.8
Meeting culture5.65.54.95.76.16.3

OKRs

+ Add a goal

Three goals this quarter, supported by 11 teams.

A checkout that never loses a customer
CheckoutPaymentsIdentityMobileSupport
Search people trust
SearchCatalogAnalyticsMachine learning
Platform teams out of the critical path
InfrastructureObservability
On trackOff trackNot looked at yet

Goals, and the teams behind them.

The organization's goals, each with the teams that support it and how their key results are going.

Every team, findable.

Who they are, what they do, who is on them. Search by team, person, system or purpose.

Team catalog

By unit+ New team
Search teams, people, systems or what they do
Checkout

Every order paid and confirmed in under a minute, on any device.

Commerce

Payments

Cards, invoices and wallets that settle correctly, every time.

Platform

Identity

Sign-in, sessions and permissions for customers and staff.

Platform

Search

Find the right product in two keystrokes.

Commerce

Support

Answer every customer within the hour and fix what repeats.

Customer

Data platform

One reliable source for every number the company uses.

Data

Built in Scandinavia.

Hosted in the EU.

Your data stays in the EU.

Stored and processed there, the AI included. Never used to train it.

GDPR and privacy.

Your data stays yours: export it any time, and it is deleted when you leave.

Single sign-on.

People sign in with their work account, and come and go with your directory.

Slack and Microsoft Teams integration.

Invitations, reminders, results and what other teams ask of you arrive where your team already talks.

Want a tour?

30 minutes. Coffee or Red Bull. The real product, no slides.